job Information

DMS Autoline Project Manager

Company Profile
Our Client is an luxury automotive importer
5 years
Salary Range


  • DMS Project Manager and Coordinator:

– Project Management for IT system implementation projects
– Project manager for DMS roll-out existing / new dealership and outlets
– Coordinate JLR DMS team of Sales & CRM, Aftersales, IT
– Single point of contact to Dealer, JLR and CDK for new request, new updates and other DMS matters.
– Oversee all activities related to DMS operation at dealers
– Lead requirements definition workshops
– Manage National Solution Information Package for DMS

  • DMS First level support management:

– Work as contact point between Dealers and CDK consultant to handle any issue/query/request related to Autoline DMS operation.
– Verify, classify, and distribute issues to JLR Business Process Specialists for solving.
– Log calls to CDK in case the issue needs to be escalated.
– Manage issue list, log call list and alert to Senior Manager about important cases.
– Prepare periodically reports related to 1st Level support up to management’s requests
– Plan and improve 1st level support model for working effectiveness and providing due support to Dealers



  • Have at least 5 years experience in IT or Dealer Management System in Automotive Companies
  • A strong command of English ( Speaking, Writing, Listening and Reading)
  • Skilful and sensitive communication skills – for dealing with VIP customers and managing a team across cultures. Self-aware, patient and calm approach
  • High standards of numeracy and literacy and strong communication skills.
  • Technical knowledge and experience of the retail motor industry at a senior level.
  • Minimum of 3 years’ experience managing a team

Contact Information

Contact Name
Ms. Thanh Truc – Recruitment Consultant
Contact Phone
0919 843 488
Contact Email
Full name